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Information security (IS) is designed to protect the confidentiality, integrity, and availability of computer system data from those with malicious intentions.

Computer repair is the process of identifying, troubleshooting and resolving problems and issues in a faulty computer. Computer repair is a broad field encompassing many tools, techniques and procedures used to repair computer hardware, software or network/Internet problems. Computer repair is also known as PC repair.

Network design refers to the planning of the implementation of a computer network infrastructure. Network design is generally performed by network designers, engineers, IT administrators and other related staff. It is done before the implementation of networking infrastructure.

Backup and recovery refer to the process of backing up data in case of a loss and setting up systems that allow data recovery due to data loss. Backing up data requires copying and archiving computer data so that it is accessible in case of data deletion or corruption.

Web development broadly refers to the tasks associated with developing websites for hosting via intranet or internet. The web development process includes web design, web content development, client-side/server-side scripting and network security configuration, among other tasks.

VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP telephony.

An IT strategic plan is a document that defines the strategy an organization will implement to enable its IT infrastructure and portfolio to operate and function in line with its business objectives. An IT strategic plan ensures that enterprise IT provides optimum output and services that directly support the organization’s core mission, strategy, and priorities.