Who We Are
Establishing a managed IT service plan allows you to meet your business objectives. It provides a consistent approach for technology management, supporting your team, and budgeting for the future.
About Us
IT Consulting Since 2008
PRISCGROUPhas been serving the Central Florida area since 2008, providing IT Support such as technical helpdesk support, computer support, and consulting to small, medium, and large businesses. It’s always been our goal to provide enterprise-level IT practices and solutions with competitive pricing. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.
We at PRISCGROUP use a well-developed strategy for any business by applying the Pareto principle to better manage your time and focus on things from your task list (IT) that really make a difference to your business.
Managed IT Services
Web Development
VoIP
Laptop Repair / Desktop Repair
Virus and Spyware Removal
Data Recovery and Backup Plan
Network Design
Cloud Services
Security
IT Experts
Years Of Experience
Satisfied Clients
Why choose us
A fully responsible outsourced IT department.
Yes, we do project, repairs, and consulting. We monitor and provide solutions around backup and cloud. Our approach is for all of this to work together as a fully responsible department with a fixed budget. Most of our competitor price by technology, the repair, tool, or service. This gives them latitude to upsell and constantly ask for more money to be responsible for what any lay person would say should have done in the first place.
We help client control 3rd party IT expenses – (Including telecom)
We’ve seen a lot of networks and phone systems using costly legacy structures. We often can re-negotiate rates or restructure the network and achieve significant savings.
Complimentary onboard project & tools. We include in our base fees many services that other companies upsell. Our goal is for the customer to understand what they need to run their business.
Every new client gets a free on-boarding project.
Often this is implementing best practices or new equipment others would be trying to upsell you for.
Regularly scheduled site visits.
We feel we can’t be fully responsible unless we are meeting with our clients face to face regularly. We have a great remote help desk and wonderful online portals where you can see all our documentation and manage work cues. As the IT industry has moved more into the cloud we’ve found it’s invaluable to be onsite to really get to know our client’s personalities and businesses. We schedule visits onsite (if needed) to allow our team time to get to manage projects, work on more complex issues, and focus on being proactive. When we deploy our systems those can be managed remotely, therefore (minimum impact on cost). Including these services as part of our agreement allows us to be fully responsible while managing change.
No Contract
We at PRISCGROUP want to gain your business. Therefore, no contract is necessary. If you are unsatisfied you can leave with 30 days’ notice.
We quote a full responsible price before the technical survey.
We price based on the size of the business and the number of technology users. This enables us to provide a starting price without having to access sensitive systems and tie up a lot of client time. Our approach can be particularly valuable if a client is considering a sensitive transition and wants a price without letting their current IT support know they are looking for other solutions. Our goal is to leverage our knowledge of being a fully responsible outsourced IT department across multiple users and numerous areas of the business to allow you to budget.